Appointment Policy

To ensure that you get an appointment for the date and time you desire, we suggest booking all appointments a few weeks in advance. Our website displays the most up-to-date availability. Please note that we require a credit card to reserve your appointment. 

Consultation Policy

We provide free consultations and in-depth analysis with one of our expert providers. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education about your unique skin type, a comprehensive discussion about all options available to you, both immediate and long term, and a clear plan of action based on your individual goals. There is a limit of two (2) free consultations per person per 365 days. 

Cancellation Policy

As a courtesy to our providers, for non-group appointments, please provide a minimum of twenty-four (24) hours notice should you need to cancel or reschedule an appointment. You will be charged $150 if an appointment is canceled or rescheduled less than twenty-four (24) hours in advance or if there is a no-show. For group appointments, there is a seventy two (72) hour cancellation policy, and the credit card on file will be charged $200 if canceled less than seventy two (72) hours in advance. If you arrive more than ten (10) minutes late for your appointment, you may be required to reschedule to avoid disrupting other clients’ appointments. 

Pricing & Pre-payment Policies

Pricing for products and services is subject to change any time. Once prepaid, you have up to 1 year to redeem the purchased service(s).  If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks, fraud issues, etc., we cannot accept credit or debit cards from the client and require payment in cash.

Returns & Refunds Policy

We do not accept returns on any purchased skincare products (whether or not they have been opened); We do not accept returns or exchanges on gift cards/ gift certificates. Prepayments are refundable within seven (7) days of purchase. Services received can not be refunded. For training courses, payments are non-refundable. 

Privacy Policy

Your privacy is essential to us. The following outlines our privacy policy to help you understand how we collect, use, communicate, disclose, and use personal information.

• Before or at the time of collecting personal information, we will identify the purposes for which information is collected. We will collect and use personal information solely to fulfill our specified purposes and for other compatible purposes. We will only retain personal information as long as necessary to fulfill the specified purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft and unauthorized access, disclosure, copying, use, or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
• You can permanently disable your account and remove your information from our database at any time by sending an email to jackie@arenewedyouny.com
• These terms remain in effect after your account is disabled.
• We collect information automatically as you navigate the site or through our analytics providers. We may store usage information such as the type of device you use to access our Website, including IP address, device ID, the pages you visit or request, links clicked, referring sites, user interactions, and your search terms. We also derive your location from your IP address.

Indemnification

You agree to defend, indemnify and hold harmless A Renewed You, LLC, its affiliates, subsidiaries, and each of its and their respective directors, officers, shareholders, managers, employees, agents, partners, representatives, licensors, successors, and assigns (collectively, “Related Parties”) from any claim, demand, loss, award of damages, expense, or cost (including reasonable attorneys’ fees) that arises out of:

• (a) Your use of, inability to use or access, or reliance on, the Platform or the Services, or any goods or services obtained therefrom;
• (b) Your provision or receipt of a Treatment;
• (c) Your travel in connection with the provision or receipt of a Treatment;
• (d) Your interaction with any other User;
• (e) Any claim that you violated any provision, term, condition, covenant, warranty, or representation in this Agreement;
• (f) Any violation of this Agreement by you or any other person using your User Account, whether or not such usage is expressly authorized by you;
• (g) Any harm to person or property resulting from your acts or omissions, whether such acts are intentional, negligent, or otherwise;
• (h) The Company’s use, disclosure, or preservation of User Content; or
• (i) Your violation of any rights of another, including intellectual property rights.

Effective: May 14, 2025

“We”, “us” or “our” means A Renewed You, LLC, with its principal place of business located at 75 S Greeley Ave, Unit 203 Chappaqua NY and 400 Crossing Ln Suite 70 Manalapan Township, NJ.

About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at frontdesk@arenewedyouny.com or frontdesk@arenewedyouny.com.

What Personal Information We Collect and How We Collect It?

We collect personal information that you provide directly to us: 

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services. 

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information?

We use the personal information we collect for the following reasons: 

To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you. 

To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages. 

To provide you with information about the Services that you request from us or which we feel may interest you. 

To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services. 

To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards. 

To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers. 

To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you. We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes. You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: frontdesk@arenewedyouny.com or frontdesk@arenewedyounj.com.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected. When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

A Renewed You, LLC

75 S Greeley Ave Chappaqua, NY

400 Crossing Ln Suite 70 Manalapan Township, NJ

frontdesk@arenewedyouny.com

frontdesk@arenewedyounj.com